Support
Something not working, or an idea for Rimlight? Write to wonderjeffy@gmail.com — include your device model and iOS version if you are reporting a problem.
wonderjeffy@gmail.comFrequently asked questions
Which devices are supported?
iPhone and iPad with iOS 18 or later.
Does Rimlight upload my photos?
No. Everything runs on your device and the app never connects to the internet. See the Privacy Policy.
Is my original photo changed?
No. Exports are saved as a new photo; the original stays as it was.
Why does the app ask for access to Photos?
Only when you export: it needs permission to add the new photo to your library. Choosing photos uses the system picker and needs no permission.
How do I use the lights?
Drag a light handle over the photo to move it. Tap + to add a light (up to three), long-press a handle to duplicate, delete or reset it, or pick a preset to start. Press and hold “Hold for Original” to see the photo before your edits.
Which formats can I export?
HEIC or JPEG, at full resolution or with the long edge limited to 4096 or 2048 pixels.
I bought Rimlight on another device. How do I get it again?
Sign in to the App Store with the same Apple Account and download it again at no charge.
How do I request a refund?
Refunds are handled by Apple at reportaproblem.apple.com.